If you cannot find an answer in this help centre, the Our Big Yes team is happy to help. We are a small team and aim to respond to every message within one business day.
Email support
Send an email to [email protected] with a description of your question or issue. To help us assist you quickly, include:
- Your registered email address
- A brief description of what you are trying to do
- Any error messages or screenshots that might be helpful
Other resources
Before emailing, it is worth checking:
- This help centre: browse the categories above for step-by-step guides on common tasks
- The Our Big Yes website: visit ourbigyes.com for an overview of features and how the platform works
Include your site slug when contacting us
If your question is about a specific site, including your site slug (the part after /w/ in your site link) helps us find your account quickly and give you a faster, more specific answer.Note
Our Big Yes is built and supported by Tora Technologies. We are based in South Africa and focus on building practical tools for couples planning a wedding, wherever they are getting married.